Question: Q: Adobe Flash Player not working after installing I've just bought a brand new macbook pro and have tried to download adobe flash many many times and it just won't work. It tells me that I need adobe Flash player so I click the link, which takes me to the adobe website, I then download it, follow all the prompts and installation is complete. After downloading Flash Player, close all browsers. Locate the Flash Player install file. Unless you have specified otherwise, the file is saved in your Downloads folder. Double-click the installer file to begin the Flash Player installation. Choose Window > Downloads or press Option+Command+L. Download the offline installer posted at the bottom of the Installation problems| Flash Player| Mac page, in the 'Still need help' section. - There are two types Flash Player plugins: NPAPI for Firefox/Safari browsers, and PPAPI for Opera and Chromium-based browsers. Select Product as Adobe Flash Player. Select details such as version, product area, frequency, failure type, build, Flash Player language, operating system language, browser, and platform. Provide title, description, and steps to reproduce.

Adobe Flash Player is a free software plug-in used by web browsers to view multimedia, execute rich Internet applications, and stream video on your Mac.

Upon device launch, the Microsoft Surface tablet's Internet Explorer 10 browser was equipped to support Flash playback on only a small handful of approved websites. According to Microsoft, this. Adobe Flash Player is one of the most impersonated pieces of software on the Internet. If you're not careful, you can accidentally install adware instead of Adobe Flash.

Adobe Flash Player is the most popular multimedia player plug-in available. However, recently there have been security concerns which has threatened its popularity as users seek safer alternative solutions. Opera, Firefox and Chrome contain built-in versions of Flash running in sandbox mode. This method is safer than running Flash as a plugin. However, currently the reality is that you still may need the Adobe Flash Player on your Mac because many websites will not work well if you uninstall it. Here I’ll show you how to install Adobe Flash Player and how to set it up correctly.

How to install Adobe Flash Player on your Mac.

1. Go to http://get.adobe.com/flashplayer/ to download the Adobe Flash Player installer.

2. By default, the installer package will be downloaded to your “Downloads” folder.

3. Select the file on your Mac and double click to install it.

4. Select “Allow Adobe to install updates (recommended)” and click “DONE” to complete the installation.

If you installed Adobe Flash Player, but still cannot view online videos on certain websites, you need to check Adobe Flash Player on your browsers.

How to set up Adobe Flash Player on various browsers.

Safari

1. Launch Safari and go to the Apple menu bar and click Preferences.

2. Select the Websites tab and select On for “When visiting other websites.”

3. Refresh the browser tab, or restart the browser.

Google Chrome

1. Launch Chrome and type chrome://settings/content in the address field.

2. Select “Ask first (recommended)” and turn it on.

3. Refresh the browser tab or restart the browser.

Opera

1. Launch Opera and go to the Apple menu bar and click Preferences.

2. Select the Websites tab and then select “Allow sites to run Flash”

3. Refresh the browser tab or restart the browser.

Firefox

1. Launch Firefox and go to the Apple menu bar and click Tools – Add-ons.

2. Click the Plugins tab and turn the “Shockwave Flash” to “Always Activate.”

Note: (SWF (Shock Wave Flash) is a special format created by Macromedia, which has been acquired by Adobe. It is widely used in web design, animation production and other fields.)

For enhancing the user experience and security, Adobe is always trying to improve Adobe Flash Player. However, sometimes when you view a website, a Flash Player upgrade popup appears. Most people would click the “update” button to update their Flash Player, but this could be a false popup used by hackers to compromise your Mac. This is a method hackers use to trick you into downloading adware and malware through a false popup.

Be careful and don’t trust any automatic updates of Adobe Flash Player. Here I will tell you how to install real Flash Player updates and set it up.

How to update Flash Player on Mac safely

1. Go to the Apple menu bar and select System Preferences.

2. Select Flash Player.

3. Select the Updates tab and select “Allow Adobe to install updates (recommended)”. (Note: The Flash plug-in is officially updated 1~2 times a month, so selecting this option avoids frequent update.)

4. You may now notice that the Flash Update settings now shows NPAPI and PPAPI plugins. Let me explain them.

NPAPI – used by Safari, Firefox

PPAPI – used by Chromium, Opera and Chrome (Chrome’s implementation is built in)

5. Click Check Now to confirm that you currently have the latest version installed.

If you had clicked a false popup and downloaded adware, don’t worry, the Apple App Store has many antivirus apps, such as Trend Micro’s Dr. Antivirus, that you can use to do a free scan.

Follow the steps below in case you downloaded a fake Adobe Flash Player.

1. When you first install Dr. Antivirus, click “Pattern Update” to make sure your virus pattern is up to date. We suggest you update the virus pattern every day.

2. After the first installation, we highly suggest you perform a full scan of your Mac to check all files for possible infections. The Full scan will take more than one hour.

3. If you still find adware and a full scan has not found any viruses, we recommend you use Adware Cleaner. You can access Adware Cleaner in the left panel of the Dr. Antivirus window.

How to uninstall Adobe Flash Player

Adobe Flash Player for the Mac is a plug-in, not a Mac OS X application. When you try to uninstall Adobe Flash Player from your Mac, you might find that this plug-in is not so easy to delete. For example, you might see this message:

Cannot find Adobe Flash Player in your Applications folder.

In this case, Adobe Flash Player could not be removed and no reason was given. The following steps show how to uninstall Adobe Flash Player with no remaining parts.

1. Go to the /Applications/Utilities/ folder on your Mac and double-click the Adobe Flash Player Install Manager app.

2. Click Uninstall to begin the process.

3. Type the password and click Install Helper.

4. If your browser is running, the following window will appear. Select “Force Close All” to continue.

5. After the uninstaller removes the Adobe Flash software from your Mac, click Done.

You may experience one of the following issues while using Adobe Flash Player:

• Video does not display.
• A black or white box replaces the video.
• Colors are splotchy.
• A green line splits the player in two.
• The seek/navigation bar is missing or displaying incorrectly.
• The video stops playing when you change the resolution (especially in full screen mode).

Flash Player 10 and later can use your system’s graphics hardware to accelerate video decoding. Flash Player 10.2 and later can also accelerate video presentation on some sites, accelerating all aspects of video playback. If you are experiencing video playback issues in Flash Player, your video adapter driver software may have incompatibility issues. Follow the steps in this document to troubleshoot these issues and help provide Adobe with information it can use to improve Flash Player.

Why Does It Say For Me To Install Adobe Flash Player For Mac

See the following videos in an HTML5 supported browser.

• HTML5 video
  

If you can see the HTML5 video properly, but can’t see the non-HTML5 video, there may be an issue with Flash Player. If you can’t see both the videos, there may be an issue with your device driver.

If you experience problems when playing back video, follow these steps:

Try disabling hardware acceleration. Right-click the Flash Player logo below and choose Settings from the context menu. Deselect Enable Hardware Acceleration (on the Display tab), and then click Close.


See the sample stage videos from the Adobe site.

If disabling hardware acceleration solves the problem, you may have a video card driver–specific issue. To help Adobe address the issue, follow the directions below to report the issue.

If you are using Windows, try updating your driver.

Windows Update does not update device drivers by default. See the Microsoft help article Update a driver for hardware that isn't working properly for information on how to update your drivers.

You can sometimes obtain driver updates from your computer manufacturer or from your video adapter manufacturer:

After updating the driver (and restarting your computer as needed), re-enable hardware acceleration in Flash Player (following the steps above). Check to see if the video playback issues have been resolved. If it has not been resolved, follow the directions below to report the issue.

By filing a report or bug, you can help Adobe work with driver manufacturers to address issues. Follow the instructions below to provide your video adapter driver information. Also provide a clear and detailed description of your issue with the information that Adobe requires to investigate.

Go to the Start menu and type dxdiag in the search box. Or select Run and type dxdiag.exe in the text entry box that appears.


In the DirectX Diagnostic Tool window, click Save All Information to save the diagnostic report to a file named 'DxDiag.txt'.


Save this file to your desktop so that it is easy to locate. (Optional: If you would like to quickly view your video card name, manufacturer, and driver version, click the Display tab.)


Submit your problem report, including the DxDiag.txt file, to Adobe by following these steps.

Choose File > Save to save the system information to a file. If you would like to view your driver version number, select Graphics and Displays.


Submit your problem report, including the Graphics and system information file, to Adobe by following these steps.

Submit your problem report, including the glxinfo.txt file, to Adobe by following these steps.

Log in to Adobe Bugbase using the Adobe ID and password.
If you don’t have an Adobe ID, create one by clicking Create an Adobe Account.

Select Product as Adobe Flash Player. Select details such as version, product area, frequency, failure type, build, Flash Player language, operating system language, browser, and platform.

Provide title, description, and steps to reproduce. Copy and paste the following requested information:

• Browser and version: <The name and version of your browser shown above.>
• URL: <The full URL of the exact page where you experience the issue.>
• Description: <A description of the problem you see. Specific information helps Adobe diagnose the issue. For example, if the video does not play, is the video black, are there artifacts, or is there stuttering? What does the error look like? What did you do before the problem occurred? Did any part of playback work correctly? Does the problem happen in full screen or in the browser window?>
  
• Hardware acceleration: <Does disabling hardware acceleration as described in the troubleshooting steps resolve the issue?>
  
• Related forum post, if applicable: <If you have posted to a forum about this problem, include the URL to your forum post so that Adobe can track related information.>

You can also troubleshoot the issue using one of the following:

Keeps Telling Me To Install Adobe Flash

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